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Consumer Notices

You have a right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 888-870-3912 or www.BillMo.com. You can also contact us for a written explanation of your rights.

Georgia

If you have a complaint, first contact the customer service department of BillMo at 888-870-3912 or at www.BillMo.com, if you still have an unresolved complaint regarding BillMo’s money transmission activity, please direct your complaint to:

State Regulatory Agency
800 869-1123
consumer.georgia.gov

Consumer Financial Protection Bureau 855-411-2372 / 855-729-2372 (TTY/TDD)
www.consumerfinance.gov/sending-money

North Carolina

If you have a complaint, first contact the customer service department of BillMo at 888-870-3912 or at www.BillMo.com, if you still have an unresolved complaint regarding BillMo’s money transmission activity, please direct your complaint to:

State Regulatory Agency
800 874-9791 
http://nccob.gov/

Consumer Financial Protection Bureau 855-411-2372 / 855-729-2372 (TTY/TDD)
www.consumerfinance.gov/sending-money

South Carolina

If you have a complaint, first contact the customer service department of BillMo at 888-870-3912 or at www.BillMo.com, if you still have an unresolved complaint regarding BillMo’s money transmission activity, please direct your complaint to:

State Regulatory Agency South Carolina State Board of Financial Institutions Consumer Finance Division
Phone: 803.734.2020

Consumer Financial Protection Bureau 855-411-2372 / 855-729-2372 (TTY/TDD)
www.consumerfinance.gov/sending-money

Texas

If you have a complaint, first contact the customer service department of BillMo at 888-870-3912 or at www.BillMo.com, if you still have an unresolved complaint regarding BillMo’s money transmission activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard, Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov

Consumer Financial Protection Bureau 855-411-2372 / 855-729-2372 (TTY/TDD)
www.consumerfinance.gov/sending-money

This post is also available in: esEspañol (Spanish) enEnglish

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SEND FROM A STORE

Send cash from an authorized BillMo money transfer location. No debit card of phone required.

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YOUR MONEY IS SAFE

BillMo uses the latest in security technology. Your money is safe and so are you with BillMo.

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DO YOU NEED HELP?

We are here to help you every step of the way. Contact Us with any questions you have.

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