What if the recipient can’t register but still needs to get the money?

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If the recipient can’t register because they do not have the right type of mobile phone, you can cancel the transaction and get a refund by calling BillMo Customer Care at 1-888-870-3912. Then you can use the BillMo app to make a traditional cash pick-up transaction or bank transfer. You will be responsible for communicating the cash pick-up code to them.